Privacy Policy

Information we collect

• Contact details you submit through our booking, webinar and contact forms: name, email address, country and phone number.
• Information you choose to share about your financial situation and objectives, so that a session can be prepared properly.
• Technical and usage information collected by analytics tools, such as pages viewed, device type and approximate location.
• Transaction information relating to purchases, such as the reference number, amount, currency, date and payment status.

Why we collect it and how it is used

We use your information to schedule and deliver the service you requested, to prepare your session, to send booking and payment confirmations, to respond to your enquiries, to keep accounting and legal records, and to improve the website. We do not use your information for automated decision making.

Card data and payment information

• We do not store, sell, share, rent or lease credit or debit card details or personally identifiable information to any third parties, other than the legitimate processors that are strictly required to deliver the service.
• Payment information submitted during a payment is transmitted directly to our payment provider through a secured connection.
• We do not pass any debit or credit card details to unauthorised third parties.
• We never receive, request or store full card numbers, expiry dates or CVV/CVC values in our systems.

How your information is protected

The entire website is served over HTTPS with a valid SSL certificate. Access to stored records is restricted to authorised team members through individual accounts, and we apply appropriate technical and organisational measures to safeguard the information we hold. However, we cannot guarantee the absolute security of any information you disclose online.

Cookies and analytics

This website uses Google Analytics and Microsoft Clarity to understand how visitors use the pages. These third party providers may use technologies such as cookies, web beacons or similar tools to collect usage information. You can block or delete cookies through your browser settings.

Third party service providers

We work with service providers who process data on our behalf, including our hosting and database provider, our scheduling tool, our email provider, our analytics providers and our payment provider. They may only process your information for the purpose of providing their service to us.

External links

Our website may contain links to other websites. We are not responsible for the privacy practices of external websites, and we encourage you to read their privacy policies before sharing information with them.

How long we keep information

We keep booking, transaction and correspondence records for as long as necessary to deliver the service and to satisfy accounting and legal obligations, after which they are deleted or anonymised.

Your rights

You may request access to the personal information we hold about you, ask for it to be corrected, or ask for it to be deleted where we are not legally required to keep it. Write to Emanakhly@aisgulf.com and we will respond within 24 hours on working days.

Updates

This Privacy Policy may be changed or updated occasionally. Changes become effective when they are posted on this page.